FREQUENTLY ASKED QUESTIONS

Over the years, we’ve identified characteristics that our most successful clients share. If you can answer yes to the following, VMD is likely a good fit as your digital marketing partner.

Commitment

• Your business will invest $1,500 to $5,500 per month in digital marketing services. (Ad spend, if applicable, is separate.)
• Your business will support digital marketing as a long-term success strategy with a minimum one-year service agreement.
• Your business owner or executive sponsor will commit to bi-weekly 30-minute digital marketing review meetings.

Participation

• Your business will provide accurate content in a timely manner to support your digital marketing program.
• The appropriate people will be represented at planned communications, and assignments will be completed according to agreed-upon deadlines.

Alignment

• Your business leadership views digital marketing as an important company priority.
• Your business has systems and processes in place to follow up with leads generated from digital marketing.

Is your company a small business? Learn how the SBA defines small business.

You’re right to ask. Too many agencies over-promise and under-deliver, leaving businesses frustrated and out of budget.

Here’s the reality: digital marketing changes constantly. Google’s algorithms shift. Advertising platforms add and remove features. Government regulations evolve. Strategies that worked six months ago may need adjustment today. No agency controls these external forces—and any agency that guarantees specific rankings or results in this environment is misleading you.

What we do guarantee is how we work:

• Our business is completely focused on digital marketing
• Our decisions are driven by data, experience, and our values
• Our reporting is based on accurate and reliable source data
• Our interactions are timely, attentive, and professional
• Our forecasts and estimates are based on realistic assumptions
• Our work is efficient and focused on your objectives
• Our priority is your success—which is directly tied to our own

We stand by our track record of results. But we earn your trust through transparency and performance, not empty promises.

Digital marketing success requires commitment—from both sides.

Properly configured digital marketing platforms, programs, and campaigns require setup time and ongoing optimization to generate results. Every business is unique, and each VMD client starts from a different point based on their existing capabilities and objectives.

For all of our clients, we aim to generate consistently positive and predictable results. That takes time to achieve, but it also removes sales uncertainty and leads to sustainable success.

A 12-month initial term demonstrates the level of commitment required to do this work right. It gives us time to build, test, optimize, and deliver measurable outcomes—not just activity.

The simple answer: we genuinely enjoy working with small businesses and the people who own and run them.

Here’s why:

Impact matters. Digital marketing success dramatically affects small businesses and the people behind them. Helping our clients achieve that success gives us tremendous satisfaction.

Entrepreneurs inspire us. Small business owners are more than managers—they’re positive, entrepreneurial business builders and job creators. They provide inspiration that never runs dry.

Risk-takers earn our respect. Small business owners put their own resources on the line. That takes confidence, determination, and courage.

Efficiency beats bureaucracy. Small business leaders are decisive. Their organizations move fast and minimize the red tape that slows progress in larger companies.

By the way, if you own a small business in the U.S., you’re in good company. According to the U.S. Small Business Administration:

• 99.9% of U.S. businesses are small businesses—roughly 31.7 million companies
• Those businesses employ 60.6 million people, nearly half (47.1%) of the private workforce

Yes. Veteran Made Digital is 100% veteran-owned.